Payment Methods Policy
Payment Methods Policy
Last Updated: January 1, 2025
At Applerok, we prioritize your security and convenience during the checkout process. To ensure a safe and reliable shopping experience, we only accept payment methods that provide robust buyer protection. This Payment Methods Policy outlines the acceptable payment options, associated fees, and other relevant information regarding transactions on our e-commerce platform.
Accepted Payment Methods
When shopping at Applerok, you will find the following payment methods available at checkout:
3. Credit Card or Debit Card (processed directly through Stripe)
4. Apple Pay
5. Google Pay
6. Venmo
7. Alipay (available exclusively for international customers located in China)
8. Applerok Gift Card or Applerok Store Credit
We have chosen these payment methods to enhance the security of your transactions and to facilitate a smooth purchasing process. Each of these options is designed to safeguard your sensitive information and provide you with peace of mind when completing your purchase.
Payment Methods Not Accepted
To maintain a streamlined and secure checkout experience, the following payment methods are **not** accepted at Applerok:
- Cash
- Cashier's Checks
- Affirm - Cash On Delivery
We appreciate your understanding as we focus on providing a safe shopping environment.
Fees and Charges
Applerok does not impose any additional fees for payment processing, including payment fees or escrow fees. Furthermore, we do not accumulate interest on orders that remain unpaid. You can rest assured that your total cost at checkout is straightforward and transparent.
Pending Charges
In some instances, you may notice a pending charge on your bank statement if a payment is declined. Please do not be alarmed by this pending charge; it is a temporary hold that will typically release within 3-5 business days, depending on your bank's policies.
Order Prepayment
All orders must be prepaid prior to shipping. We do not accept cash on delivery (COD) at this time. Ensuring that all transactions are completed before shipment allows us to maintain efficient operations and provide timely delivery of your orders.
Sales Tax
When placing an order, please note that you will be charged sales tax based on your local billing zip code. For our international customers, a base sales tax rate of 10% and a VAT fee will be applied to your order. This ensures compliance with local tax regulations while providing you with the best possible service.
Refund Processing
While this policy focuses solely on payment methods, it is important to note that Applerok offers various options for refunds. Refund requests are processed immediately, and you will receive a notification via email regarding the status of your refund. Refunds to your original payment method for credit/debit card payments typically take 7-14 business days to reflect in your account. In contrast, refunds issued via PayPal are generally processed within one business day. Please be aware that refunds can also be provided in the form of store credit or exchanges, depending on the nature of your request.
Policy Modifications
Applerok reserves the right to update or modify this Payment Methods Policy at any time. We encourage our customers to periodically review this policy for any changes that may affect their shopping experience. All modifications will be reflected on our website, and the effective date will be updated accordingly.
At Applerok, we strive to provide a seamless and secure shopping experience. By offering a carefully curated selection of payment methods and ensuring transparency regarding fees and processes, we aim to meet the needs of our customers while safeguarding their financial information. If you have any questions or require further assistance regarding payment methods or any other aspect of your shopping experience, please do not hesitate to contact our customer support team.
Thank you for choosing Applerok. We appreciate your business and look forward to serving you!